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Welcome to Ritchie Street Neighbourhood Health Centre

We are open this Good Friday (10/04/20) and Bank Holiday Monday (13/04/20) between 8am and 6.30pm

CORONAVIRUS UPDATE

PLEASE STAY AT HOME. IF YOU NEED MEDICAL ASSITANCE, PLEASE CALL THE PRACTICE OR 111. IF IT IS AN EMERGENCY, PLEASE DIAL 999. 
A LOT OF USEFUL INFORMATION CAN BE FOUND ONLINE AND WE RECOMMEND THAT YOU VISIT THE FOLLLOWING WEBSITE IN THE FIRST INSTANCE. https://www.doctorlink.com/

ISLINGTON IHUB - EVENING AND WEEKEND APPOINTMENTS!!

Islington IHUB offers increased access to GPs for patients registered at any Islington practice. Islington has 3 hub. Registered patients are now able to book appointments with Islington doctors and nurses at an Islington GP hub when the practice is closed. Simply ask a receptionist for an ”I:Hub” appointment and they will try to offer you one that is both convenient for you and that also suits your health needs.
Islington GP hubs are open between 6.30pm and 8.00pm each weekday and from 8.00am to 8.00pm at the weekend. If we are closed you can call the usual surgery number between 6.30pm to 8.00pm Mon to Fri and 8.00am to 8.00pm on Saturdays and Sundays and your call will be answered by i:Hub staff who will be able to assist you. These appointments are available for routine appointments and do not need to be urgent requests.
If you book an appointment you will be asked to give consent for the doctor or nurse to see your medical records, on this occasion only, in order to provide you with the best care.

PATIENT ONLINE SERVICES

Did you know that you could register for patient online services? This will include repeat prescription requests, booking or cancelling appointments and viewing certain aspects of your medical records. If you wish to access these services, please attend the practice with photographic identification. You will be provided with unique login details and information on how to register. For more information, please contact the practice.

A GOOD WALK CAN:
  • MAKE YOU FEEL HAPPIER - EXERCISE RELEASES ENDORPHINS AND SEROTONIN WHICH IMPROVES YOUR MOOD, REDUCING STRESS, DEPRESSION AND ANXIETY.
  • IMPROVE YOUR BRAIN POWER - EXERCISE IMPROVES LEARNING, CONCENTRATION, ABSTRACT REASONING AND MEMORY. IT EVEN STIMULATES BRAIN CELL REGENERATION.
  • HELP YOU SLEEP BETTER - REGULAR ACTIVITY PROMOTES BETTER SLEEP, ALTHOUGH STRENUOUS EXERCISE BEFORE GOING TO BED IS NOT ADVISED
  • STAY AWAY FROM GROUPS OF PEOPLE AND LARGE GATHERINGS
  • WASH YOUR HANDS WITH SOAP FOR AT LEAST 20 SECONDS
Data Collection on Fit notes-

The Health and Social Care Information Cente (HSCIC) have informed us that they will be extracting data from the practice system about fit notes. Any data collected will be anonymous.

Please refer to the 'further information' section on the right hand side of this page and select 'Data Collection - Fit notes' for further information.

Sickness Certificates for Coronavirus/COVID 19

If you have spoken to a clinician, you can download a sickness certificate at the following website: https://111.nhs.uk/isolation-note/ or you can download a self-certificate by clicking here. Please note we will not be issuing any MED3 Fit (Sick) notes at this time.

 

Message to Patients

18/03/2020

Dear Patients

The goverment has advised the practice to stop seeing patients face to face at the practice and to offer telephone and video triage in the first instance.You will no longer be seen at the practice unless you have been invited by a staff member directly.

If you need are concerned about your health, we are asking all patients to use the DOCTORLINK online website or app in the first instance. Depending on your needs the software will signpost you to the most appropriate healthcare provider for your medical needs. Please visit https://www.doctorlink.com/ and follow the instructions. If you need to see a GP, the system will send us an email and a member of the practice team will contact you as soon as they possibly can, dependant on staffing levels at the time. 

All prebooked appointments have been cancelled and we will only be dealing with patient requests on a day to day basis so that it is easier for us to respond to instructions from the goverment and if our own staff have to self-isolate.

We understand that this is a difficult time for everyone and our staff will do everything that they can within reason to help as many patients as possible based on the capacity that we have. Please note, most telephone consultations will have been taken by 11am. 

We are also no longer offering a walkin service for patients, however are happy to still register new patients via this website.

We will continue to provide a small number of nursing appointments by invitation only to deal with dressings and immunisations for the time being. If you require a nurse appointment, please ask to be added to there triage list, Please allow two working days for a response as they do not work every day.

If you need repeat medication, please email the practice in the first instance medicinersgp@nhs.net and we will try and deal with your request. Please note your prescription will be sent to a Pharmacy and you will not be able to collect it from our Reception desk. You may get a call back from one of our Practice Based Pharmacists. Please make sure you give us a telephone number that we can easily contact you on.

Douglas Pharmacy will remain open as usual. Please note they may not have the medication in stock due to this national crisis. They are unable to offer you a delivery service at this time. Please call them on 020 7837 6861 before visiting them to confirm that stock is available.

Please avoid coming to the practice. Call 111 for non-coronavirus quiries or if you have the symptoms visit the online service at https://111.nhs.uk or for emergencies 999. Please only attend A&E as a last resort as they will be under immense pressure at this time.

We must also advice you that your hospital appointments and tests may also be cancelled by the Hospitals as they deal with essential or high prioroty cases at this time.

Thank you for your understanding and for supporting the NHS and other emergency services. We also request that you reach out to people that live on their own, especially the elderly and provide assitance if safe to do so. 

Ash Ganger

Practice Manager

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Online Services