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Welcome to Ritchie Street Neighbourhood Health Centre

We are Closed on Bank Holidays and Weekends at this current time. Please dial 111 for general medical issues or 999 for emergencies. We remain open for telephone contact Monday to Friday 8am - 6:30pm. We wish everyone a safe and peaceful festive season.

CORONAVIRUS UPDATE

19/11/21 - ALL STAFF AND VISITORS ARE STILL REQUIRED TO WEAR A FACE MASK AND PRACTICE SOCIAL DISTANCING WITHIN THE PRACTICE PREMISES.

VACCINE STATUS CERTIFICATES (PASSPORTS)
Please do not contact the practice regarding proof of your vaccine status. Please sign up for the NHSapp instead. You can do this via your mobile device or by visiting by clicking HERE.
If you need an exemption certificate please call 119. You will be assessed over the phone by them in the first instance.

 

PLEASE STAY AT HOME. IF YOU NEED MEDICAL ASSITANCE, PLEASE CALL THE PRACTICE OR 111. IF IT IS AN EMERGENCY, PLEASE DIAL 999. 
A LOT OF USEFUL INFORMATION CAN BE FOUND ONLINE AND WE RECOMMEND THAT YOU VISIT THE FOLLLOWING WEBSITE IN THE FIRST INSTANCE.https://econsult.net/

ISLINGTON IHUB - EVENING AND WEEKEND APPOINTMENTS!!

Islington IHUB offers increased access to GPs for patients registered at any Islington practice. Islington has 3 hub. Registered patients are now able to book appointments with Islington doctors and nurses at an Islington GP hub when the practice is closed. Simply ask a receptionist for an ”I:Hub” appointment and they will try to offer you one that is both convenient for you and that also suits your health needs.
Islington GP hubs are open between 6.30pm and 8.00pm each weekday and from 8.00am to 8.00pm at the weekend. If we are closed you can call the usual surgery number between 6.30pm to 8.00pm Mon to Fri and 8.00am to 8.00pm on Saturdays and Sundays and your call will be answered by i:Hub staff who will be able to assist you. These appointments are available for routine appointments and do not need to be urgent requests.
If you book an appointment you will be asked to give consent for the doctor or nurse to see your medical records, on this occasion only, in order to provide you with the best care.

PATIENT ONLINE SERVICES

Did you know that you could register for patient online services? This will include repeat prescription requests, booking or cancelling appointments and viewing certain aspects of your medical records. If you wish to access these services, please attend the practice with photographic identification. You will be provided with unique login details and information on how to register. For more information, please contact the practice.

 

Data Collection on Fit notes-

The Health and Social Care Information Cente (HSCIC) have informed us that they will be extracting data from the practice system about fit notes. Any data collected will be anonymous.

Please refer to the 'further information' section on the right hand side of this page and select 'Data Collection - Fit notes' for further information.

If you want more information or wish to Opt-out of the General Practice Extraction Service, you can complete the form on-line by clicking here

Our ECONSULT service is currently unavailable. We apologise for any inconvenience this may cause. Please contact the practice directly for an appointment.

 

PLEASE NOTE, DEMAND FOR APPOINTMENTS IS VERY HIGH AT THE MOMENT AND THERE MAY BE SOME SMALL DELAY IN GETTING BACK TO YOU. FOR MINOR AILMENTS, YOUR LOCAL PHARMACY IS ALSO ABLE TO HELP. THIS SERVICE IS NOT BE AVAILABLE DURING BANK HOLIDAY WEEKENDS. PLEASE CONTACT 111 INSTEAD

Did you know, you can self refer to a lot of local services? Please visit our self referral link on the left.

FLU CLINICS & COVID BOOSTERS

We have restarted contacting patients that are due their 2nd and Booster vaccination via our local hub service. You will recieve a txt message in the first instance. When booking an appointment, please take extra care to note which site you will need to attend as we will not be doing any onsie at Ritchie Street anymore.
You can also contact the National Booking service via https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/  to arrange an appointment as well.

Some of the local pharmacies are also offering booster services and you may find this route quicker. 

Our appointment system (16/12/21)
Dear patients
Some of you have reported difficulty in getting through or understanding how weare operating our appointment system at this time.
All patients are required to contact us on the day at 8am when our line opens for urgent medical needs. We are still very much in a pandemic and are unable to offer advanced appointments unless a GP considers it a clinical risk and this is something that they will arrange with the patient.
We have a limited number of appointments per day. Just like our patients, staff may also get sick or have to self-isolate due to COVID variants that are circulating at the moment. Our staff are exposed to unwell patients on a constatn basis and put themselves at risk constantly to keep this valuable service running.
Please do be patient with us and where possible consider using other services, such as a Pharmacist or 111 for minor ailments etc. You can also visit www.nhs.uk for general medical advice.
We have temporarily suspended the use of our eConsult service as this was taken up by some patients overusing the system and blocking the appointments system with issues that could have been dealt with in a more efficient way. Due to the high demand, we felt that this was not a safe option and suspended it use on safety reasons.
We know that this system is not ideal for a lot of our patients, but after trialling a few different ones, this was the only one that was safe enough to put in place to deal with unexpected absences and to minimise us having to cancel clinics etc.
We are also still operating under the NHS Standard Operating Procedure for General Practice and patient safety will always come first.
I thank you for your patience and understanding.
Ash Ganger
Practice Manager
 

 

Online Services