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If you are a patient registered at Ritchie Street Group Practice and have a password you can book an appointment online now.

If you are registered and do not have a password please come into the health centre to get one.

Booking Online Appointments

Patients are able to book routine appointments and order repeat prescriptions over the internet. EMIS Access will allow patients to book and cancel appointments avoiding busy phone lines.

How to Register for Online Access

New users will need to apply to use this service first. Patients interested in using this service must first complete a registration form with the practice. You can visit the surgery to complete a registration form.

The Practice will allocate the patient a Personal Identification Number (PIN) and other security details. When a patient enters the EMIS Access website for the first time, a registration screen will need to be completed using the registration details you have received. Patients will be asked to choose a password, which will be unique to the patient. It is very important that this password is remembered and not shared with others.

Booking an Appointment

Once registered, patients can select the appointment screen and book a routine appointment with a Doctor or Nurse up to 2 weeks in advance. There is a facility on the appointment screen to enter the reason for the appointment, a brief explanation here will help the practice ensure that appointment slots are used appropriately.


Cancelling an Appointment

It is important that any appointments that are no longer needed are cancelled promptly, so that they can be allocated to other patients. Please telephone the surgery on 020 7 837 1663 and listen for the option to cancel appointments via the telephone.

Urgent or Book on the Day Appointments

Patients who feel they need to see a Doctor or Nurse on the same day or need an appointment sooner than is available on EMIS Access, should telephone the surgery.